Have you ever received a large “gift” of books from a supposedly reputable company, only to have that company demand payment for their “gift” at a later date?
Have you made the mistake of accepting the first “free gift” from a company only to have that company use your silent acceptance to send you unsolicited large, cumbersome objects that they then demand payment for? If you try to refuse acceptance of the snail mail trash do they keep trying to charge you for it anyway?
Have you found that the large objects you are sent require you time and expense to trek down to the post office in order to send them back? Have you sometimes considered that the whole situation was not worth bothering about so you let the situation slide until you got a debt collector threatening letter in the mail?
I don’t know if we can stop these Trojan horse gifts from cluttering up the mail system, but if make it hassle for the snail mail spammers, maybe they will ease up on their deviltry.
I think that everyone who has been or is being harassed by this corporate behavior should consider sending complaints to the Better Business Bureau, the Post Master general, the president of the company, the CEO, your congressman, your senators, the attorney general of the United States and the attorney general of your state, as well as any consumer protection, fraud and complaint groups, organizations, and government offices you can Google.
How to Complain
Just whining about something you don’t like is usually not very effective. Figure out what is really bothering you. Figure out the best organizations to file your complaint with. File your complaint. It is best to keep detailed records of any contact with the company and anyone from the company you talked to.
Write something up before you go to the various complaint websites. For instance, the BBB wants to know what would be a good restitution in your eyes.
Sure we’d like to see all the corporate officers arrested, dragged out in chains and forced to clean empty septic tanks with a small bucket and a large spoon for the rest of their lives but that’s not going to happen.
Stick to something more reasonable such as you want them to remove you from their mailing lists. You want a refund of any money you sent them. You want any of the bogus bills these creeps created to be null and void. Oh yes, and you want them to never mail you anything ever again.
As an aside, this is yet another reason why if the post office eventually does go away, it may not be a total catastrophe. There will be less junk mail after all.
Some of the organizations you should consider complaining to are: Better Business Bureau, Consumer Action, Federal Trade Commission Bureau of Consumer Protection, and your local and state Consumer Protection Agency
In general, I would suggest that you avoid agencies that require that you send them money in order to process your complaint. Since there are a number of free ones, why pay for the privilege?
***
The 13 Greatest Evils in the Modern World
No comments:
Post a Comment